He recognises 5 distinct stages that companies go through to becoming analytical competitors and leaders in their field.
At what stage is your organisation?
| Stage | Distinctive Capability/Level of insights | Questions Asked | Objective | Metrics/measure/value |
| 1. Analytically Impaired |
Negligible, "flying blind" | What happened in
our business? |
Get accurate data
to improve operations |
None |
| 2. Localised analytics | Local and
Opportunistic - may not be supporting
company's distinctive capabilities |
What can we do to
improve this activity? How can we understand our business better? |
Use analytics to improve one or more functional activities | ROI of individual applications |
| 3. Analytical aspirations | Begin efforts for more integrated data and analytics | What's happening
now? Can we extrapolate existing trends? |
Use analytics to improve a distinctive capability | Future performance and market |
| 4. Analytical Companies | Enterprise wide
perspective able to use analytics for point advantage, know what to do to get
to the next level, but not quite there |
How can we use analytics to innovate and differentiate? | Build broad analytic capability analytics for differentiation | Analytics are an important driver of performance and value |
| 5. Analytical competitors | Enterprise wide, big results, sustainable advantage | What's next? What's possible? How do we stay ahead? | Analytical master - fully competing on analytics | Analytics are the primary driver of performance and value |

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