Case Study: Hardware Manufacturer
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“My factory sells products to major retailers, but I have no idea what they do with it.” |
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“I cannot support the sales to the customer, keep my stock levels low or find new channels to market” |
The Organisation
- Organisation’s product distributed all over Australia and offered by all the major hardware retailers
- Many of the larger stores hold no stock and make few sales, but smaller stores of the same brand have high stock/high sales levels
- The only information the company has is through the receipts in their financial system
- The sales are made with no co-ordinated sales strategy or information system
The Issues
- No understanding of the split between sales to new houses and the renovation industry
- No understanding of the market penetration in different geographical areas and thus the potential to grow the market
- No way of knowing how may potential smaller retailers might sell the product
- No sales forecasts to give new potential market channels
The Solution
- Sales data extracted from financial system and restructured by geographical area
- External data obtained to show the total spend on renovations and new houses in each area
- A market share was calculated for each major part of Australia
- The top 25% of sales regions were identified
- Modeling showed that if the top 25% market penetration was repeated for the rest of Australia then sales would triple.
- Lists of all potential retailers were obtained and put against existing sales
- Information used to work out different distribution strategies for different parts of Australia
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